Effective Date: 22nd June 2023
1. Information We Collect:
1.1 Personal Information:
We may collect personal information from you when you voluntarily provide it to us. This information may include your name, email address, phone number, billing information, and any other information you provide when registering an account or using our funeral streaming services.
1.2 Streaming Information:
When you use our funeral streaming services, we may collect information related to the streaming process, such as the streaming device used, IP address, date and time of the streaming session, and any other relevant technical information.
2. Use of Information:
2.1 Personal Information:
We may use the personal information you provide to us for the following purposes:
To create and manage your account.
To process and fulfill your streaming orders.
To communicate with you and provide customer support.
To send you service-related updates and notifications.
To improve our services and enhance user experience.
To comply with legal obligations and enforce our terms of service.
2.2 Streaming Information:
We may use the streaming information collected for statistical analysis, monitoring and improving the performance of our streaming services, troubleshooting technical issues, and ensuring compliance with our terms of service.
3. Disclosure of Information:
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our funeral streaming services. These service providers are contractually obligated to keep your information confidential and are prohibited from using it for any other purposes.
3.2 Legal Requirements:
We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:
Comply with a legal obligation.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the personal safety of users of our website or the public.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
7. Children's Privacy:
Our funeral streaming services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.
9. Contact Us:
07831 311 102
46b Bradford Road, Brighouse, Yorkshire HD6 1RY